Frequently Asked Questions
Think of our maintenance packages as an insurance against the worse. On a daily basis hackers and silly people spend their time looking for websites with vulnerabilities. By having a maintenance package in place that looks after the updates and keeps your site secure and backed up your are making sure that your business is always visible in the right way to the outside world.
This allows you to concentrate on promoting and running your business rather than worrying if you click a button if it is going to take your website offline.
As long as you want it to! New updates are released for WordPress on a daily basis for plugins and in some cases Core updates. So as long as you want us to maintain your website we will do.
Pretty much whatever you would like. If you want advice on changes to your site then we will look at this for you with you on a Skype call, we will also take a look at any of your promotions that you are doing, such as social media and SEO and advise on how things can be improved. We do the research on your questions before your call so you get the best out of your hour long call.
YEP! If your task is going to take less than 30 minutes then we will look at this for you, these can include content updates, adjustments to the style of your website, new plugins, adding forms. Anything from general WordPress issues through to code, if it is going to take less than 30 minutes than it is included in your monthly fee.